Call Center Services
As the world’s largest telemessaging (telephone answering) firm and full service provider of Inbound, Outbound and E-bound call center services, AnswerNet provides customizable business solutions for over 35,000 clients throughout North America.
AnswerNet’s award-winning call centers handle over 50 million phone and Internet contacts each year. By utilizing our 50+ call centers and cutting-edge technology, AnswerNet gives your organization the capability to provide 24/7/365 customer service in a cost efficient and highly effective business environment.
AnswerNet’s dynamic call center services include telesales, telemarketing, customer service, customer care and help desk, disaster response, product recall, Direct Response Television (DRTV), telephone answering, appointment setting services, and many more, all designed to fit your business needs.
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Answering Services - Nationwide
Local Answering Service
AnswerNet’s Telephone Answering Services have won multiple awards. Our 50+ integrated call centers allow us to house your answering services in virtually any geographic location throughout the United States and Canada in multiple languages and dialects.
Our agents are adept at taking your calls accurately and professionally, providing a seamless transition from your offices to our call centers. As an extension of your team, we ensure your messages are recorded accurately and reported in a timely manner when you are not available. AnswerNet’s personalized response templates ensure that agents know exactly how to handle each call and that your messages include the exact information you require.
AnswerNet's award winning answering services include many answering service specialties ranging from basic telephone answering service to virtual office answering service.
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Using our nationwide network of call centers with over 2,000 seats, AnswerNet gives you access to a wide range of call center Business Process Outsourcing (BPO) capabilities and program expertise.
AnswerNet’s BPO Call Center Services can handle virtually any business function performed by telephone, email or fax - anything from answering your phones, data entry, processing orders and entering customer data to acting as your virtual receptionist or customer care department with the flexibility to design a call center outsourcing program that precisely fits your requirements.
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